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There is no area in which innovation would positively impact society more than improvements in health care. However, the health sector is a complex, constrained, and difficult setting for new ideas and new practices. In this class we will examine the following themes:
1. What are the basic tenets of innovation, and how do they apply to the healthcare sector?
2. How can we use human centered design techniques to guide innovation?
3. What are ways to gather clear observational information on the needs of the customers, systems, and procedures.
4. Learn techniques to frame and reframe problems that lead to more successful innovations in the operational and clinical environments of healthcare.
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